We recently used Lancasters Estate Agent to sell our house, and I was incredibly impressed with the service provided by them. When we started the process, we got 3 local estate agency to value our house and Lancasters stood out to us the most. Ben valued our house and didn’t pressure us into using them, or he did not use any dodgy sales tactics to get our business like one of the other local estate agency did. Ben valued our house professionally, gave us all the information we needed, and then gave us the time to think about whether we wanted to use them. There was no pressure from them at all. Once we had choose Lancasters, the process to getting our house on the market was really quick and professional. If I ever had any questions, Lancasters was really quick at responding and answering any of our concerns. We had quite a lot of buyers view our house, and it was during lockdown when viewings were taking place. The person doing the viewings always made sure everyone wore masks and they would wipe down any surfaces anyone had touched once the buyers had left. We sold our house within a month thanks to Lancasters, and our buyer hadn’t come to view our house. Our buyer was viewing another local house and Lancasters suggested to her she view ours whilst in the area and it resulted in a sale. Once the sale was agreed, the process to completion did take some time but this was no fault of Lancasters but the solicitors involved in the sale. Danielle at Lancasters was exceptional. She was constantly chasing both solicitors to ensure the process was moving so I never had to chase our solicitor once because Danielle was always on the case and she was always in touch with me to keep me updated on the progress. I would defiantly recommend Lancasters and use them in the future.