My experience of Lancaster’s was as a buyer. I had already sold my previous home and became aware that a house I had long admired was being sold by them. It was a pleasure working with them. They are extremely professional and at the same time the entire team is friendly and personable. I appreciate that these days there is nothing unusual about a period of 5 months from selling and leaving my previous property to moving into my new one. But the estate agents and solicitors responsible for the sale of a new property to my vendor were rather dilatory, to put it very kindly. Lancasters, and particularly Emma, their sales progression coordinator, did an excellent job in obtaining information, which seemed of the order of state secrets, from these people, to keep me informed about the status of my purchase. It was a great relief when it all happened and I am most grateful to the entire Lancasters team who did such an excellent job for me.