Excellent customer service and care. Mark Claxton was very attentive and polite. Always, responding to queries. The only thing for me was having a 3rd party company undertaking the referencing, it was a lengthy process. Overall great!!

Good estate agent. Helpful with advice on property to buy or rent.

Was pleased our house got sold, since then they helped with our remortgage but then didn't contact us to swap to a lower rate. Now we're stuck for 2 years with a bad rate because it was too late!

Easy to deal with and friendly!

Good communication

Poor website, images stretched to enhance size. Lacking in detail. Often map street view not available.

My experience with Balgores Hornchurch was mixed. While staff were polite and responsive, I felt significant pressure to use Gazeal’s reservation agreement when making an offer on a property. …

Lack integrity

Not forthcoming with the full facts, staff do keep in touch though