Extremely disappointed with the lack of response by Glenn. We had intended to purchase a property and despite providing all the necessary documents, we had been told that the property was sold to someone else who had offered more money. This is extremely unfair and disrespectful as they had verbally agreed on our offer. To then take it back has caused unnecessary stress. My mother had contacted Balgores to confirm that upon my return from Australia, I would swiftly provide all the documents needed - which I had done so and they had agreed that this was fine. To then turn around and say we were taking too long when they had TOLD US it was okay is not only unprofessional, but also disrespectful. Glenn had also not been responding to my emails. If anything, I was able to provide the documents while abroad, but zero communication from Balgores proved that they clearly do not care. Avoid Balgores unless you want to deal with unnecessary stress.