We used Tom from TLC Properties to sell our big, Edwardian townhouse in the centre of Harrogate because we liked him as a person, and because he was very knowledgeable about the market. We had two offers within a few days of each other and Tom gave us some fantastic advice to manage the situation. He was very patient, understanding, open and honest the whole way through the marketing, the show arounds and the sale process and he always kept us calm and positive when we were worried about anything. He definitely knows his stuff and you really couldn't wish for a nicer estate agent!