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Norgans

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Norgans

A selection of reviews/testimonials by highest rating
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1.00 /5

The company strive with misinformation, Please don't use this company, I'm paying from my nose. now I'm been told to pay a sign off fee of 200 pounds to end my contract. I requested for my account details to see what on earth I'm using in this hot summer that's making my bill 220pounds for each month yet no response. Please stay clear don't use.

review by Bright Patrick

Reply from agent

Hi Bright Patrick, We’re very sorry to hear about the difficulties you’ve experienced. For clarity, TruEnergy is an Ofgem-regulated energy supplier but do not bill tenants directly. All billing and account management is handled by third-party companies acting on our behalf. We’d be happy to discuss your account and provide guidance. Please feel free to contact us directly via email or phone: info@truenergy.co.uk, 020 3637 8137