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Norgans

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Avoid at all costs. I attempted to switch away from this company on day 3, before I had even moved into the property and before they had started supplying energy. They refused the switch. Now, just two months later, they are claiming I owe £600 for a 2-bed home where I live with my son, who is at school all day. This bill is completely unrealistic and I am formally disputing it. Despite this ongoing dispute, they have blocked another supplier from taking over for the third time, saying I am in arrears. These charges are under dispute and should not be used as a reason to prevent me from switching suppliers. I have made it clear that I do not want their supply at these extortionate rates. I simply want to switch to a new supplier and resolve the billing dispute separately, but they are refusing to allow this. Do not be pressured into paying inflated bills when you can get the same service elsewhere for a fraction of the cost

Reply from agent

Hi Noma, we’re sorry to hear about the experience you’ve had. At the moment, we are having trouble locating your account or confirming who it is managed by. Please reach out to us directly at info@truenergy.co.uk, or on 020 3637 8137, and our team will be happy to assist you and look into this matter further.

Contact details
Sales Phone:

01462 455225

Sales Email:

hitchin@norgans.co.uk

Opening hours

Unknown

Address

8 Brand Street, Hitchin, Hertfordshire, SG5 1HX, South East, UK, SG5

Our team

No team information available

Relocation Agent Network

No marketing information available

No awards information available

No marketing information available

No awards information available