Jan at Belvoir went above and beyond to help me with the purchase of my shared ownership property in Hitchin, I had the experience of very incompetent solicitors and she constantly chased them for me to get the sale through at a very stressful time. Cannot thank her enough. Would highly recommend

We recently sold our property using belvoir and I can’t rate them enough. Right from the beginning when John took photos of our house all through the process of showing potential buyers around to chasing the completion, we felt very included in all aspects of the move. The whole team (we mainly had dealings with John and Jan) were professional and clear in the process. Thank you very much.

Jan and John recently helped us sell our house in HITCHIN a three bed semi. They did a brilliant job from start to finish. So proactive, so professional and so easy and straightforward to deal with. They know the area and you can really trust them. Our experience of them led us to a no hesitations recommendation to anyone looking.

Jan was brilliant throughout the purchase process for my house - I could not rate her customer service levels highly enough. Having been let down badly with a previous purchase and my confidence in estate agents was low. Jan was sensitive to my family circumstances and patiently allowed me all the viewings I needed to make an informed decision. Then when my offer was accepted, she effectively tag-teamed with her colleague John, who was equally efficient, to ensure no balls were dropped and everything progressed to a super-speedy completion. There were a few hiccups along the way, but they were dealt with calmly and swiftly by this solutions-oriented duo. The result is that I now have a beautiful home in the area I wanted for myself and my children. I have no hesitation in recommending Belvoir Hitchin to prospective buyers and sellers.

Bronte is the ideal person to liaise with when there is a problem that needs fixing in my rented property. She is quick to respond, proactive and always on top of any issues that arise. She makes you feel like you are her only customer through her efficiency and professionalism. I feel very comforted knowing that she is on hand to deal with urgent problems immediately. I feel very grateful knowing that Bronte is responsible for dealing with any queries about my property. Her ’rapid response’ attitude is impressive, as is her bank of engineers/handy people that she can rally within a couple of days. It’s a great comfort to me to have her liaising with my tenants because I know that she is extremely efficient, diligent and reliable. She is a valuable asset to Belvoir.

The Belvoir team were great from the moment I spoke to them about putting my home on the market. It was an easy decision, and the right one. 4 months into the process and having had an offer accepted, we offered on a property that Belvoir had for sale and were accepted. Belvoir were with us every step of the way, literally! 6.5 months later and we were sat in the office for nearly 2 hours awaiting release of the keys. I wouldn’t hesitate to use John and Jan for another sale or purchase.

I cannot recommend Belvoir Hitchn highly enough. There were a few ups and downs during the sales process but Jan sorted everything out, sometimes before I was even aware of the issue. She always seemed one step ahead of everyone else. On the rare occasion that I could not get hold of Jan, I spoke to John who was up to speed on everything and was every bit as efficient and professional as Jan. Huge thanks for selling my house with tenacity and for making the process as stress free as these things can ever be.

We were first time buyers when we walked in to their offices. John was honest and very helpful during the purchase of our first home. He had great knowledge of the area, gave us advice and was accomodating during our viewings of various properties and multiple viewings of the property we ended up buying. Both John and Jan were instrumental in helping us progress during the conveyancing process too. I would happily work with their sales team again. Thank you!

I had listed my property through a competitor to Belvoir previously, however, after two sales falling through I decided to swap estate agents. Belvoir were able to find a buyer within two weeks and were excellent at ensuring the sale completed. Their support and dedication to the transaction was outstanding and I would highly recommend. Jan in particular did a fantastic job of pushing both solicitors along and was crucial in obtaining information from the freeholder.

Have recently completed on a property purchase through Belvoir and I was very pleased with the service. The sale was managed by John La Francesca, who was very knowledgeable and ensured that everything went as smoothly as possible. As a first-time buyer, it was important that I understood the process fully and John was really helpful with keeping me informed. All communication was done promptly and John made sure that things kept moving with all parties involved, which was reassuring as most of it was all new to me. Everyone I dealt with at Belvoir Hitchin was very professional and keeping communication up throughout the process. If I ever had any queries, someone was always available at the phone and could connect me to the right person - this was much especially appreciated. Highly recommended