A+

Jan was brilliant throughout the purchase process for my house - I could not rate her customer service levels highly enough. Having been let down badly with a previous purchase and my confidence in estate agents was low. Jan was sensitive to my family circumstances and patiently allowed me all the viewings I needed to make an informed decision. Then when my offer was accepted, she effectively tag-teamed with her colleague John, who was equally efficient, to ensure no balls were dropped and everything progressed to a super-speedy completion. There were a few hiccups along the way, but they were dealt with calmly and swiftly by this solutions-oriented duo. The result is that I now have a beautiful home in the area I wanted for myself and my children. I have no hesitation in recommending Belvoir Hitchin to prospective buyers and sellers.