This is a Five Star rating for Avril Brown. I know that she stayed late at work for an extra hour or so this last weekend, just to complete the paper work for our purchase. She has been polite, courteous and very efficient throughout. Please see the contents of my e-mail to her earlier: Hi Avril Thanks very much for all you have done – we appreciate your hard work and commitment to the cause! This is to confirm that we are delighted to confirm our commitment to buying Thatched Cottage, Chapel Hill, Blunsdon, Wiltshire, SN26 7BL, as described in your email – see below. Many thanks. Dave Cross.