Artur, as you know from the phone call we had today, 15th December, the refund has been made to you as promised and as our processes at Northwood demand. The property you applied for is not managed by Northwood, we simply find a tenant for the Landlord. This particular Landlord made the decision about who to offer the property to as there were two applicants. We are extremely sorry that we were unable in this instance to secure a property for you. We would of course be happy to contact you if another property comes up that might suit your requirements.