Very pleased with the professional and friendly service from Nikki and Becky in regards to our mortgage application. It was a complex matter as we are self-employed directors of several companies. This led to a lot of time and effort being required and we really appreciate the diligence to firstly select and recommend a suitable lender along with a good rate and in the right budget for us + deal with multiple requests for documents over and above the usual. I have already recommended you! Thanks a million Laurence & VikkiPositiveResponsiveness, Professionalism
Catherine made our first home buying experience really enjoyable, even though we had a few set backs. Catherine was very communicative and always kept us up to date and was just an all round lovely person to deal with. We will be sure to recommend Ryder and Dutton to any friends or family!!PositiveResponsiveness, Professionalism
Well I have previously been quite cynical about using a mortgage company attached to an estate agents but how wrong was I Nikki Cockcroft and her assistant Becky Taylor. Are like the Batman and Robin the perfect tag team, who are perfectly in tune with each other and their customers. They have worked flat out to get me a mortgage for my dream home and I could never of done this alone. They found me the best mortgage for my circumstances and Nikki wasnt phased by anything. If you give her a challenge she will find a solution. At times during this process i have been stressed out to the max but one call to Becky & Nikki and its all sorted. They are super efficient, knowledgeable, excellent communicators and the thing I liked the most is that they are honest and have integrity. They are the first mortgage advisor i have met in a long time, who remember their customer rather than seeking out commission.PositiveResponsiveness, Professionalism
I dealt with Catherine Salisbury throughout the process of my sale & she was fantastic! Her customer service skills were great & she always kept me updated throughout the sale, even assisting with chasing solicitors further down the chain, which I believe was above & beyond her job role. I would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Becky Taylor & Nikki Cockcroft were amazing throughout the entire process of me and my partner purchasing our first home. They were excellent at quickly answering any questions we had throughout the process and provided trustworthy advice. We would definitely use them again for our next move.PositiveResponsiveness, Professionalism
We have just sold our old house and bought a new home through Ryder and Dutton in Heywood and cannot recommend them highly enough. Megan dealt with the sale of our old house and Catherine dealt with the purchase of our new home. Both were very professional, extremely friendly and dealt with any queries quickly. The whole team were great including Fran and Kiran.This was our first move in 29 years and they took a lot of the stress away by keeping us informed every step of the way, chasing other agents and solicitors etc to get us moved in before the end of the stamp duty holiday. Worth every penny paid.PositiveResponsiveness, Professionalism
After a terrible experience with the estate agents I was selling my old house with it was so refreshing to deal with Catherine, Megan and Fran at Ryder and Dutton for the purchase of my new house. Nothing was too much trouble for them and they went above and beyond to ensure a smooth move for us. They took a lot of the stress away and I will be forever grateful for that. Would definitely recommend to othersPositiveResponsiveness, Quality, Professionalism
I was dealing with Catherine at the Heywood Branch for the purchase of one of her properties. Catherine was the best, she was very responsive via email and got answers pretty quickly, if i ever had any queries, always polite and friendly and we built up a great rapport. I had a nightmare in selling my house, solicitors next to useless and Catherine provided alot of support and reassurance, even though she was acting for her client, she treated me like i was her client too. Her compassion and understanding was really appreciated, i can't say enough positive things about my experience with her. I wish i would of used Ryder & Dutton for the Sale of my house instead of a well known/popular online company. I got a personalised, caring service and would definitely recommend to use them again Thank you Catherine!PositiveResponsiveness, Quality
Catherine Salisbury’s, Senior Sales negotiator at the Ryder & Dutton branch in Heywood has given a 1st class service to myself when buying a property via Ryder & Dutton. From making my first appointment to viewing the property to the last visit I made to collect my keys has been an excellent service! Megan too! She has been very professional at all times, responded very efficiently to any contact I made via email or telephone. Catherine and Megan provide a excellent service at Ryder & Dutton, Heywood branch. Get on with it work attitude and get results. Thank you 🙏PositiveResponsiveness, Quality, Professionalism, Value
Big thank you to Nikki and Becky for helping sort out my mortgage. They managed to find me a deal under difficult circumstances. Becky kept in contact with me every Tuesday and Friday with update so I never had to contact them. Once the mortgage was accepted Becky continues to help with solicitors and giving me updates. Brilliant service, much better than my previous mortgage advisor. Thanks Nikki and Becky.PositiveResponsiveness, Quality, Professionalism, Value
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22 Market Place, Heywood, Greater Manchester, OL10 4NL, North West, UK, OL10
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