We purchased our first property through DKH and had a mixed experience. The initial viewings with Samantha Rogers (Sales Advisor) were excellent—she was kind, responsive, and understood the concerns of first-time buyers. However, the sales progression led by Sophie Banks was less satisfactory. Communication was often slow, and the process felt more aligned with the seller’s interests than ours. Post-sale viewings for repairs, initially agreed upon, were later declined, and a single parking space was advertised as two.