Hi Tulsi, Whilst it is our policy that everyone who views a property through our agency is financial ly verified, it is unacceptable that you did not receive a call back. Financial qualification is a commitment we give our clients, so despite your position we must treat everyone equally. Can you please email ben@deykingharia.co.uk with the agents name that you spoke to, and the property that you would like to see and I'm sure that we can make the necessary arrangements. I apologise if the agents tone was taken wrongly, we observe all agents to ensure they treat all clients and applicants with the utmost respect so again I apologise if you had a different experience on the occasion you called.