avoid renting with them if you value your deposit

Do not rent with them if you value your depositYou will never get your deposit back. Our flat was 30+ year old and tired as you would expect, which we accepted when we moved in. To our surprise, when we handed over the house, they brought their 'expert', called Mark who has been with them for ages, as an 'independent' inspector, who obviously isn't. They will claim all kinds of non existent changes and damages and deduct if from your deposit! they event claimed is our fault that a crack appeared on the ceiling!