This branch/agency will go above and beyond when placing you into a property. After which they would ask you multiple times to leave a positive review and won't stop asking until you do that. However, once you are in, the support is terrible. Response time, problem fixing, communication - very bad unless it's something they need from you, in that case they would chase several times within 2 hours. No concerns about your health and safety. Not acknowledging issues or even our notice due to these issues. Took 4 months for someone to come and 'see' the problem but that is far from fixing.