Castles : the best estate agents there are in Hemel Hempstead (if not Hertfordshire) bar none. Simon pulled out all the stops to find us the house that fitted our wish list - just when we started to think that such a house didn't exist! Sam worked tirelessly throughout the sale and purchase process to ensure that everything happened - and this was no easy feat. Simon, Sam and all the Castles team are committed, customer focussed, caring, always return telephone calls, genuine, honest and go the extra mile as standard. We cannot recommend them highly enough. If I were to move again, I would not even consider using another estate agent. Thanks to all at Castles for their considerable help.