We used castles estate agents to sell our property in Hemel Hempstead. Before we knew it we received an offer which we accepted. Arron Dines handled the initial marketing along with Vicky. They were excellent. Knowledgable and professional. Keeping us updated as we went on the long windy road of selling and buying houses. Once we accepted the offer we were passed over to an absolute diamond of a lady. Her name is Sam Serby. She is brilliant. Professional, someone you really need on your side, fighting your corner during the often difficult and stressful process of selling and buying houses. She really is outstanding. Wether you are a first time buyer or somewhat of a veteran in finding your next home, I can not recommend Castles estate agents enough. Truly fantastic team. Sam you are a star. Simon Stears. Sam definitely deserves a massive pat on the back.(pay rise) She has done the work, the chasing up that our other estate agents in our chain didn’t do. A true asset to castles estate agents.