After having driven twenty miles to sort out some jobs for a friend at his property which is for sales with Castles, we were met by a woman showing buyers around the property. The manager of the Castles office, Simon, had been told, and acknowledged, we were coming, but despite this, we were immediately asked to leave by someone the woman had called at her office. He would not listen to sense, and started getting aggressive, which caused us stress for the remainder of the weekend. Poor internal communication and poor professional behaviour.