We received amazing service from the post sales team! They really went beyond to chase things up and get the sale to completion. They were brilliant at keeping us updated and really understood our concerns when coming up to deadlines.PositiveResponsiveness, Professionalism
Jessica’s communication throughout all stages of the process was amazing. She went above and beyond to help us, and always kept us informed of where we were, even if that was just an update to say she was still waiting. I couldn’t recommend White and Guard enough. Thank you for making a stressful experience 10 x more tolerable!PositiveProfessionalism
W&G was instrumental in the quick process in buying our new home. with a total time of 6 weeks from start to finish, any issues were quickly chased and the welcome gift was a plus. 5 out of 5 stars
In our search of the perfect house, of all the real-estate agents we dealt with, White & Guard gave us the best experience possible, from the initial viewing to the completion. In a market where the buyer is often considered a second class citizen, they were a breath of fresh air. We highly recommend!PositiveResponsiveness, Professionalism
From the moment we met with Whyte and Guard we were impressed by their professionalism and honesty. They gave us lots of advice and information and were on hand throughout the whole process. From start to end we have had no issues and the sales team to the progression team were outstanding and thorough throughout. If I was to move house again in the area they would be the first and only company I would contact.PositiveResponsiveness, Quality, Professionalism, Value
This is the 2nd time we have used White & Guard's (Hedge End) services and as previously the end to end work ethic and eventual completion result has been both timely and beyond our expectations. The whole team were professional throughout and worked seamlessly with the our legal team. At no time were there any issues created and they kept us informed and updated if we needed to get involved with the buying chain to speed the exchange / completion negotiations. Rarely these days can you have a truly pleasurable deal between consumer and provider, W&G achieves on all counts. If you are moving, renting, selling or buying property I would definitely recommend the services of this 5* young company.
I originally chose this agent to sell my property and was very impressed by the way they presented the brand and how they dealt with the process of preparing my property to sell. My circumstances then changed and I chose to let my property instead. Becoming a landlord was new to me and my mind was put at ease about the process. I have found that all of the staff members in both sales and lettings were helpful and knowledgeable. Any problems I have had have been dealt with quickly and professionally. My only suggestion for improvement would be to be more forthcoming with information before a seller or landlord needs to ask for it. For example, knowing whether a tenant has moved in on the set date and if they have settled in well.
Having dealt with other local estate agents in the area, we were pleasantly surprised with the way in which all of the White and Guard staff guided us through the sale and buying processes. They understood our needs, and went the extra mile to make the process as smooth as possible. In our opinion and experience, it was refreshing to encounter an honesty, integrity and empathy which set them apart from their competitors.PositiveResponsiveness, Quality, Professionalism, Value
I have been incredibly impressed with the White and Guard Hedge End both times that we've sold through them. In our 1st appointment, the services offered were made so clear and we were contacted within a day or 2 to the EPC done, quotes for conveyancing etc. - it was effortless. The marketing of our house was outstanding with incredibly professional photos. They were also very sensitive to us being a COVID clinically vulnerable household. They were incredibly responsive during the selling of our property which enabled us to put in an offer for a property on the same day. Thank you to the Hedge End team!PositiveResponsiveness, Quality, Professionalism, Value
I use White and Guard to fully manage the rental of an apartment. The photos from the advert made my property stand out from the competition. Kerry and Jess organised and conducted an open day for viewings, which resulted in a fully vetted tenant. Ellie handled the paper work quickly. They are always quick to respond. I would highly recommend their services.PositiveProfessionalism
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13 St Johns Centre, St Johns Rd, Hedge End, SO30 4QU, UK, SO30