I was really disappointed by my experience with White & Guard. I contacted their lettings team to organise a viewing for a property and when I explained that I have a service dog for a health condition, the response I received was 'no pets'. When I clarified that legally Service Dogs are not pets, I was told that this wouldn't be accepted by the landlord, with no reasonable reason given other than they didn't want a dog in the property. Disabled persons have equal access rights for a reason. Please consider this when we reach out to you, there are laws that protect us. Service Dogs are not pets.