A fortnight ago, I completed the sale of my aunt's house in Heaton Chapel, almost fifty years to the day since she and my uncle bought it through John Mellor's late father, Leslie. From the point when I first contacted John Mellor, the firm was a head and shoulders above the others with whom I got in touch: they listened and didn't immediately embark upon a hard sales pitch. The valuation was realistic and a sale was quickly agreed. Negotiations were handled professionally, Nick Taylor worked hard to maintain momentum and kept in touch without the need for me to chase. This seems simple enough but in my experience, few do it. I also received a great recommendation when help was needed to clear half a century's worth of accumulated possessions! I have moved around a lot myself and this was undoubtedly the best experience I've had with an agent.