Our experience with Preston Baker was positive, which I certainly cannot say for all of my interactions with lettings agencies. Once we found a flat that we liked, our lettings manager, Tom Hawes, was extremely polite and helpful during the process of securing a tenancy. He was able to take into consideration our circumstances and kindly helped us with negotiating some adjustments to the property with the landlord. We were very impressed with the quality of his communication and the effort he put in throughout the process.