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Belvoir - Haywards Heath

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

So belvoir were happy to leave me and my partner without hot water for a week. Flats were all mouldy. Customer service was terrible. Especially Chris. Grace was extremely cocky. Used landlord as an excuse to kick us out then tried charging for anything possible when no damage to flat. They made us come back after we moved and cleaned the flat immaculately to wipe a tiny speck of dust in the bathroom as they would have got someone 'professional' in and the billed us for it. Would highly recommend staying well clear of belvoir Haywards heath.

Reply from agent

We are sorry you feel this way about your experience renting through us, and disappointed you did not feel able to discuss this with us when you left the property in February 2019. We acted on the landlord's instruction to regain possession of the property as he wished to try to sell it. The development is only a few years old, and as explained to you at the time, the mould you experienced was due to condensation as a result of not ventilating the property adequately, especially after showering or whilst drying washing. In regards to the cleaning,- wherever possible, we always try to give tenants the opportunity to return to the property once they have left, to carry out further cleaning if anything has been missed, rather than get a contractor out and charge you. I'm sorry if you found this upsetting, but surely this demonstrates our fair approach as an agent? We wish you all the best, and hope other prospective tenants can see beyond your remarks and take in to account all the positive reviews that have been posted by both tenants and landlords alike.

Contact details
Sales Phone:

01444 441142

Lettings Phone:

01444 441142

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 10:00 - 15:00
Address

132 South Road, Haywards Heath & Burgess Hill, RH16 4LT, UK

Belvoir Haywards Heath is an independent, well-established estate agency, offering a wide range of services throughout Mid Sussex such as Sales, Lettings and Property Management. Whether you are exploring properties for sale, rental properties, or looking for specialist property advice, we can assist with your unique property needs. Whichever service you require, our aim is to provide all of our customers with the best possible advice and levels of customer care, because we understand that your property is unique, and your journey is personal. From investment property opportunities to helping first-time buyers find their dream home, our local Haywards Heath estate agents cater to all sectors of the property market.

Our team

Nathan Crombie

Ceira Whittaker

Leah Jenner

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure