Hi Md, Thank you for your feedback. We’re genuinely sorry to hear that you felt unsupported during your tenancy, as we always strive to assist our tenants to the best of our ability. Regarding your request to exit your contract early, we were happy to facilitate this provided a suitable replacement tenant was found. Unfortunately, given the time of year, demand for single rooms in student housing was low, and despite our efforts, we were unable to secure a new tenant. As per the agreement you signed, the responsibility for the rent remained with you for the duration of the tenancy. While we understand this may have led to frustration, the contract was in place to ensure both your rights and those of the landlord, who committed to providing safe and well-maintained accommodation. Throughout your tenancy, we conducted regular inspections and promptly addressed maintenance concerns to uphold these standards. We believe that, had circumstances not required you to leave early, your experience with us would have been more positive. Nonetheless, we appreciate your feedback and regret that you felt dissatisfied. Best regards, Jack Flanagan