I have been with nicholas humphreys for 2 years now and never had a complain until the moment I moved out. They will charge tenants with bogus claims and expect tenants to not refute for small amounts. I have waited around a month and a half to get a deposit back with 2 weeks between responses and incoherent responses with what they said in calls. They charge you with "Full house cleans" which are obviously fake charges because the house arrives to you in deplorable state. I had breadcrumbs on tables in my room and a dead fly in the fridge that as far as I know constitutes as a health hazard. Even if you are a tenant whose house state is impeccable. They will try and charge you for the most random things. A word of advice to tenants, photograph everything and I mean everything really, both sides of your bed mattress, all walls, even chairs because they will attempt to charge you with stained chairs. We avoided going further with TDS due to such delayed responses on their end and us as students not being able to go to the proper means to dispute them. And they used deceitful tactics to get everyone to agree to the charges. It pains me to see the use of such shameless tactics on students on this time of quarantine. All in all, with the exception of the manager mr Raj that has been very respectful and professional I have had a deplorable experience with Nicholas Humphreys and I would not set foot on any property that is remotely connected with their services.NegativeResponsiveness, Quality, Professionalism