We contacted Verity Frearson to arrange an appointment for a valuation as we have decide to sell our house. This will be our tenth sale in the last forty years so we have dealt with quite a few estate agents and most have given a good service but not Verity Frearson. Sam Newby finally arrived with us nearly an hour late and seemed ill prepared and thus unable to give an accurate valuation so left saying he would speak to a colleague and be back in touch with a valuation and details of the deal they could offer, two weeks later and we are still waiting. Not good enough especially when he stressed how quickly we needed to get on the market with the summer holiday lull approaching. We have now given instructions to another agent how have been helpful and professional right from the start