Can't find 2 houses I've seen with their boards up at all on their site, put post code in etc and NOTHING, badly run site glad it's not me selling.

Poor communication. Slight bullying tactics to get sale through.

This review is aimed at people who are considering renting with Myrings. In short, I went 298 days without hot water at a Myrings property despite reporting the issue several times, so I wouldn’t recommend renting with them. The long version is below. I’m not sharing it to complain. I would genuinely like to help future renters by posting an honest review. … I lived in a flat for six years. It was managed by another estate agent for four years before Myrings took over. My hot water taps stopped working on the week of a Myrings flat inspection, so I thought I’d mention it to the inspector in case there was a simple fix. He told me to leave it with him and assured me I didn’t have to report it myself. Around six months went by and nothing had been done. I’ll take responsibility here and say I should have followed up sooner. However, in my defence, I should never have had to follow up in the first place. I honestly assumed I was on a waiting list, but so much time passed that I had no choice but to report it myself on the app. After the app report, almost two months went by before somebody emailed to tell me the issue had been fixed, but it hadn’t. I emailed back to explain that I hadn’t had hot water for almost nine months. Someone rang me immediately and couldn’t believe it had been so long. She was very nice to deal with and seemed more concerned about it than me, and I remember saying something like “don’t worry, I’m sure it’ll get sorted eventually”. I’m just saying this so you know I wasn’t being difficult, even after nine months – I was genuinely more bothered about Myrings staff being stressed about it! Almost another month went by, I then had a second flat inspection (different inspector to before). She asked if I had any problems with the property, and I explained that I hadn’t had hot water for almost 10 months. Straight away she said “we’ll get it fixed” and within 10 days a plumber had fixed it. Another plumber (Tony) went above and beyond by calling me twice to make sure it was working okay. It wasn’t even his job, so I appreciated that a lot. Shortly before it was fixed, I received a confusing email that implied another plumber might be visiting. There was a Myrings phone number on the email, so I rang up for a quick clarification. The person I spoke to began the call by repeatedly telling me in a stern tone that I was reading the email incorrectly. It took her 30 seconds to realise she was mistaken, at which point she dismissed it by saying “yeah, well the email shouldn’t say that”. I politely asked whether there was a flaw in the Myrings system when tenants report issues because it had been almost 10 months. She stopped me and said “three months”. I explained that I didn’t put it in writing at first because the inspector told me not to. She said “well he doesn’t work here anymore” and claimed my first report wasn’t valid, so officially it had “only” been three months. She also told me I cannot keep waiting around relying on Myrings inspectors to do things for me and I need to start doing things for myself. It felt from the first second of the call like she wanted an argument, and I was just on the receiving end of it. A classic case of someone thinking “I’ll put this awkward tenant in his place” even though I hadn’t done anything wrong and I wasn’t being awkward. I had been polite with everyone the entire time. I hate the word gaslighting, but that’s exactly what this was – deflecting responsibility and trying to make me believe I was to blame. I emailed the Myrings owner hoping for a constructive conversation about reporting issues. He didn’t reply. … Anyway, that’s the story. I could have been a difficult tenant, but I remained polite with everyone until I got blamed. I planned to live there for several more years, but I felt I could no longer rent with Myrings after being spoken to like that. I know nobody cares because tenants are just names and numbers on a spreadsheet, but I don’t think it’s right that people who spend tens of thousands on properties feel forced out.

Valued our house 50k less than another local agent and then it sold 15k above that valuation. Can’t really say anything more than that can I!

I don’t usually write reviews like this, but this time, I feel like I have to. Because this isn’t just about a rental application it’s about real life. Real people. And sometimes, decisions made behind a desk, without ever seeing the faces behind the file, can cause more harm than you realize. My partner and I applied for a property through MyRing. A beautiful house in Harrogate that felt like the perfect fit for us. The landlord approved our application. We truly believed this was the beginning of a new chapter something stable, something safe, for us and our child. Then came the referencing through HomeLet. Out of nowhere: rejected. No conversation, no questions just a cold email. That was it. So we tried to offer solutions, because we’re responsible people. We offered to pay 6 months even 12 months of rent upfront. We had a guarantor. Our combined income is nearly £8,000 a month. But everything we proposed was dismissed. No one took the time to understand our situation. Yes, I had debts in the past. Like many people. But I’ve paid them. I fought through it. I work. I earn a good living. I stand on my own two feet. And yet, somehow, that still wasn’t enough. Because we don’t fit into your perfect little boxes. But in real life who’s perfect? Who’s never struggled? Who hasn’t needed someone to just give them a chance? What you did wasn’t just a refusal. It was shutting the door on a family. On a fresh start. On stability. And the worst part is, you did it without even seeing us. We live in a world that’s obsessed with numbers, systems, and rigid templates. But real life doesn’t fit neatly into spreadsheets. Real life is made of people, journeys, context. It’s about effort, growth, and resilience. It’s about respect. What I felt throughout this process was a painful lack of humanity. And I’m not saying that out of anger I’m saying it with sincerity. Because one day, you might need compassion too. And you’ll see that karma exists. This isn’t about pity. It’s about fairness. About opening your eyes. And remembering that behind every application, there are human beings. That’s all.

Unsafe, poor communication, poor organisation! Whether a Tennant or Landlord/lady, if you're looking to rent a property I would …

Poor Customer service for me as a landlord - doo not keep landlords informed - costs added without approval

Rude and unhelpful staff Disappointing customer service

Went into Myrings on a matter of some urgency & the human to human ignorence of the old large women on the desk was staggering. Would never use a company which hired such staff!!!