From a tenants point of view, as it appears most of these are all Landlords, I would avoid this branch at all costs. I have used Belvoir in another town which had absolutely no issues with at all, but the Harrogate branch from a tenants point of view had left me extremely frustrated. They act unprofessional and in one case when an alarm was going off from 11pm till 7am in the morning, unable to silence it, nor me or the street getting sleep, I was told that this wasn't an emergency and the emergency contact line was not for this, even though technically falling under the law of noise pollution. As per other reviews on more used websites, I notice quite a lot had the same issues when coming to final inspections, in which they tried to charge me for a professional clean when in fact them areas where in exact same condition as when originally renting which after informing them of pictures I had taken they later waived them. In terms of being able to resolve final inspection disputes, I was handing keys in on the friday, in which I asked them if they could check the property anytime that week before handing the keys in for any disputes / further cleaning (bear in mind I'd only been in the property for 6 month), and they told me they were too busy, soon as I handed in keys they did the final inspection in an hour and told me they would send a quote out for a professional clean, so as you can imagine from a tenants point of view one minute being extremely busy, but soon as you don't have the opportunity to go back and clean they are immediately available to do the inspection. I asked them if I could return to collect the keys friday afternoon to do additional cleaning since I had just handed them in on the morning in which I was laughed at on the phone. Nice to see a lot of Positive reviews from landlords... but potential tenants do more research. If going ahead with them take pictures of every last corner of the property as many reviews on "Allagents" will reveal a different side.