Ross, was the most calm, clear and helpful person in dealing with the stressful selling of a house. Because he knows Church Langley, he was able to give good realistic advice. As the estate agent is at the beginning of the area, it was easy for picking up and dropping off keys. He returned calls and sent emails when asked guiding everyone to the goal of selling our house. The team seemed well informed and happy to help if he wasn't about. Cheers