Been promised we would get our windows replaced before my baby was born as they are currently let in cold air and are nailed shut , none of this has been done and my daughter has been born and I 3 month old , we've been waiting patiently for ages , fobbed of with it. Also our back door doesn't open or close as the lock has snapped, yet again we have been promised it to be fixed , this has been 6-9 week broken , I'm self employed and can not get my tools out of my own house. Advise using another company