.... We are always very disappointed and saddened to receive a negative review but welcome the opportunity of clarifying. As Selling Agents we have a legal responsibility to act in the best interests of our Clients who are the Sellers of the properties we market and to achieve for them the best price possible. The property in question was a 200 year old character cottage. All buyers do of course need to satisfy themselves as to the condition of a property, by way of a survey if they so choose. This is always helpful not least for information purposes going forward. It is however subjective, what one buyer deems wholly acceptable and comfortable to 'take on board' another will not. All properties of any age require ongoing maintenance, however seasoned buyers will be aware that it is inevitable a property of such a great age will have a fair amount of issues. It is also the very age and uniqueness of such a property which dictates the 'value' as was borne out by the waiting list of applicants. It behoves us as Professional Selling Agents with a wealth of experience to advise the Seller whether any negotiation in the price is necessary in all of the circumstances. On this occasion given that there were waiting, willing applicants who understood the nature of this beautiful property and appreciated the value thereof, our advice being that we were confident they would achieve the asking price. The Sellers have since expressed their gratitude to our professionalism having now successfully exchanged contracts at the asking price. The buyers having 'taken on board' such a property comes with certain issues and are thrilled to become the new owners of this unique beautiful character home.