Friendly and professional. When Ben make the first visit to value my property he took his shoes off without having to be asked. This immediately impressed me. He understood my desire for the house to be sold to a family not a developer (unlike other estate agents in the area). All the staff in this branch go the extra mile at all times, always on time for appointments, efficient with paperwork and always returned phone calls promptly. They work as a team. My house sold within 48 hours and that is because they ensure that they only send viewers who are genuinely interested in purchasing your property. They also perfectly understood my requirements for my new home, so I did not waste time viewing anything unsuitable. This branch was recommended by a friend who had recently moved and I would have no hesitation in recommending them too.