Would give 0 stars if I could due to terrible service. Rented out our property with them and paid for their so called 'gold service' because we were living a distance away so needed to have them keep regular checks on property and notify to any damages/changes to property. We visited the property after most tenants had moved out and found the property to be absolutely filthy, garden over grown, damages to most rooms and furniture we had left for tenants to use were basically stolen. We allowed one tenant to have a dog but on the condition the carpets were cleaned professionally and any damages caused by pet to be fixed yet the house smelt like dog mess, there was bags of dog waste left in garden (piles of the stuff!) and the kitchen cupboards had been chewed. Disgusted that we did not get ANY of the deposit back from this and most of the tenants in their care that did not keep the house in the same condition. Shocking and would really not trust them to look after a property especially when you are not close to check on the property yourself.