Standard service up until we checked out. I chased 4 times to ask for our deposit to be returned but was told the landlord was not responding to them. Despite the landlord not responding to the check out team, they were able to rent out the flat 2 days after we checked out. I assume they just let it out without contact from the landlord... After breaking the letting agreement by not returning the deposit within 30 days and after chasing again and finally being put through to a manager, "suddenly" the landlord responded and asked for a pointless £60 taken off, less than 1% of the rent we paid during the tenancy. At one point Martin & co. suggested we should take legal action against the landlord which involved getting a witnessed signature during a global pandemic - shameful.
Unknown
St. Marys House, 59A Quarry St, Guildford, Surrey, GU1 3UA, UK, GU1
Website:
http://www.martinco.comWe specialise in residential lettings and property management in Guildford, Godalming, Cranleigh and the surrounding areas - providing specialist advice and guidance across all areas of the property market. Martin & Co Guildford has expert on-the-ground knowledge of the local area. The team enjoy the constant reward of finding people their house to rent, and are passionate about exceptional customer service. Guildford offers countryside walks, rivers and cycle routes and is an ideal location for families. Its excellent road and rail links to London also make it popular with commuters who want to live in the country and travel to the capital for work. If you are looking for a house to rent in or around Guildford or you would like a valuation, please do get in touch with a member of our dedicated team. For all property enquiries please call Martin & Co Guildford on 01483 604785
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