Just phoned for an appt for a valuation, fair enough the lady wanted name before arranging but then instead of asking questions about property, where I live etc, wanted tel number, e mail address, probably my shoe size if we had continued in that vein. When I stopped her, she expressed concern that we may have been cut off, when I said I would have called back she said not everyone would. What a sad outlook on the world. Whilst an aggressive sales patter may have got my house sold quicker, the real art is knowing when & how to use it and this morning Ashton’s clearly didn’t so aren’t a Company I want to do business with.

Really disappointed but not even remotely surprised. Have had to deal with several departments including the letting side, the selling side and the mortgage adviser. I was a tenant in a house that they were trying to sell. I got constant emails and requests for viewings sometimes with a couple of hours notice. Snotty emails if i didn't respond to them immediately. (I was in hospital on one occasion having treatment for cancer and that was ignored when i explained why i didn't respond immediately) Was told that the owner of the house would give me priority over buying but then he changed his mind and I was left a garbled voicemail 2 minutes before they closed. I had spent 2 and half hours in with a mortgage adviser who assured me that he could definitely get me a mortgage and then proceeded to ignore all of my calls and follow up emails, of which there were at least 4 and then to add insult to injury I have to deal with the lettings side of things who are now saying that they will not refund all of my deposit because of "works needed" No explanation as to what that is. The landlord rented it to me with filthy carpets which i paid to get cleaned, refused to let me decorate but wouldn't decorate it himself and let me live in a house riddled with damp (Surveyors words, not mine) for 5 years. I just pray that my dream home is not being marketed by these as I would seriously consider not buying it just so I wouldn't have to deal with them.