We rented and purchased a

We rented and purchased a property from them. There were a catalogue of errors through the entire process. The worst being lies and lack of response. Mismanagement right down the chain. There wasn't one single person that I could regularly communicate with directly. Helping themselves to watch TV when they were there to take pictures of the rented property, moving personal items about. Telling me (upon the new purchase) the seller was going to put the property back on the market because I was taking too long to read through the contract, (this was about 4 weeks in). Then me finding out the seller knew nothing of this. Not conveying messages. Complete disinterest. Document system is a nightmare if you're trying to find specific details that Intercounty are not providing. The management company just requested me to pay �550 in 21 days accrued by the previous leaseholder, this was supposed to be taken from a retention fund, which (as a first time buyer) I knew nothing about. I asked one of the staff members a few days ago over the phone about this and she said there will be a fund. Looks like they may have left me out. The seller says they weren't asked. They have etched away at the very core of my being. In short of the damning indictment, please save yourselves the disservice if you're renting or purchasing a flat. Caravans are looking like a nice idea, maybe by the sea, or in the sea, far away from Intercounty.