I was not too impressed. Communication in general was poor with Rebecca being part time and Tom - well some time. It appeared they were neither communicating much with each other (both have separate email accounts - not a joined company one) nor with me. All in it was a bit like wading through treacle, and that was after a fantastic start - the contract arrived in no time for the letting agreement (I did have high hopes). I ended up communicating more with the Bishops Stortford branch as they are more available. So in comparison - this left me disappointed and I may wait a few more years again until I am back - like my last time I used Intercounty. Sorry, but no recommendation. Too much hard work for me to keep asking and chasing and checking.