Absolutely awful selling experience! No communication, unless we made contact. No communication to my then buyer! The sale was passed on to the person who was ment to keep on top of the sale progress, he did absolutely nothing and over the course of time contacted us just once! We started to feel things were not right after over 12 weeks and not much progress! It all ended yesterday when I received a text from my buyer saying he would not be carrying on with the purchase of our house. When I contact intercounty Dunmow I felt that they were not really interested or even cared about how we felt! They simply said get your house back on the market ! If they had been doing their job they were being paid to do, they would have been in contact with the then buyer and would have known there was a problem! We will now loose the house we are buying and have to start all over again! And they just do not care. We feel this situation could have been resolved earlier with them communicating as they should have done ! And were being paid to do so ! I certainly would not recommend as I would hate anyone to be treated in this way.