The service I'm getting is fantastic, as I haven't purchased a house for some 37 years, how times have changed, Karl made me feel very comfortable about what the latest requirements are as to selling your House, and moving on... He came across as very Professional person, informing me of all the new requirements you have to go through, and the time scale of the procedure... He has always been accessible during the day, and even attended my home late one afternoon to start the process...