We have just bought our bungalow with the help of the Greasby office, Sue is an absolute star as are the ladies who showed us around the Bungalow, their time and patience was very much appreciated. I did have to think twice before writing the following but I decided I had to as it upset me so much. Jess in the office always made us feel uncomfortable, we felt as if we shouldn’t be disturbing her, I won’t go into every single detail but enough to say when Sue handed us our keys and Jess gave us the Karl Tatler, welcome to your new home card, it wasn’t even our name on the card, when I pointed this out her reply was “oh, I don’t know how I did that” and went back to eating her lunch. This would have been a 5 star review, if our experience with Jess hadn’t been so rude.