I approached Karl Tatler 's Greasby branch with a view to purchasing in the local vicinity, as a first time buyer. I immediately received a very professional customer focus from Ellie and Lydia who provided me with up to date and new instructions tailored to my requirements. I have just had an offer accepted and, being a first time buyer, they are making it a smooth experience. I have been impressed by Anthony their Mortgage advisor, also extremely professional and customer focused. When summing up Karl Tatler's, phrases like 'above and beyond' and 'no jobs too big' spring to mind. I would highly recommend them. Thanks team