AVOID AT ALL COSTS – Robinson Jackson is a Disgrace! My experience with Robinson Jackson has been appalling. For over two years, I endured serious heating and hot water failures, freezing temperatures as low as -1°C, and dangerous electrical hazards—all while they ignored my reports and gaslit me. Their chosen plumber repeatedly failed to show up, with zero communication. Forcing me to take over 20 days off work, only for him to make things worse or not turn up at all. The landlord even cancelled an emergency plumber during -1°c internal temperatures, just to cut costs. After I finally complained, I was issued a retaliatory Section 21 eviction within hours. Throughout my whole tenancy I was met with relentlessly unprofessional behaviour and have been outrightly insulted on many occasions by the workers of this rather large company. I genuinely cannot belive how I have been treated. Not even once missing a payment!? They lied, falsely claiming I had refused access, when in reality, I had done everything possible to accommodate their incompetence. The airing cupboard nearly caught fire twice due to electrical failures they knew about. Instead of fixing it, the landlord dangerously bypassed the fuse box rather than spending money on a proper repair. They breached UK GDPR laws by failing to provide full records in response to my Subject Access Request (SAR)—I am now escalating this to the ICO. They stole money from me, eventually refunding the £4,600 but then insulting me with a pathetic £250-£500 "compensation" offer, despite my thousands in financial losses and huge energy bills, for heating i wasn't even getting!? Even after I moved out, they failed to contact me about my deposit or keys, forcing me to chase them and waste even more of my time!? If you value your time, safety, and money, stay FAR away from Robinson Jackson. Their disregard for tenant rights, dishonesty, and negligence is shocking. They are the WORST letting agent I have ever encountered.