Guess I was too forward to provide the initial review without having a physical view of the property, relying only on a virtual viewing. A deceitful edited video sent by one of your Lettings Agent which failed to capture all the flaws in the flat. It's been almost 4weeks since I moved in and none of the repairs I observed and notified your team accordingly are yet to be carried out. Rather your maintenance team kept ignoring mails. I don't know who should be held responsible for the delay, if it's your team or the Landlord?