If 0 star was an option that’s what I’d do. When I first viewed my property they made me wait over a month to move in because they were ‘deep cleaning’ and ‘redecorating’. When I rang them they hadn’t done any of this, I was waiting a whole month for no reason, for them to ask me if I wanted it cleaning and decorating, I ended up saying no because I was sick to absolute death of waiting to move in after paying almost £900 deposit and first month rent. And now that I’ve moved out and been told I’m entitled to get every penny of my deposit back, they’re ignoring me, I’ve emailed them SIX times in the last 3 days waiting to hear back from them, if I don’t hear from them soon I’ll be thinking of other actions I can take to make them actually respond to me. If that’s court then so be it, I will not be losing this property that I’m planning on moving into because Martin and Co can’t be arsed to reply to their customers. If I still don’t receive my deposit in the next week then I’ll be naming specific people who have made my life miserable by lying and keeping me waiting and stealing.