I chose this agent due to its size as I have dealt with a smaller company before who found it difficult to get a Tenant in my property. They were very professional to start and took good care of us and got someone in my property within 3 weeks which was excellent. Since then I have had a lot of issues with communication. I feel I do a lot of chasing around via emails or phone calls in order to find out if works have been completed or for invoices. I don't feel they can justify a 12.5% fee. I had a few months where the Tennant was paying late and I again had to chase up through the company to find out what was being done about it and didn't really feel like anyone really cared that much. Communication has improved a little but still not up to what I would expect as a paying customer.
Unknown
23 St Peters Hill, Grantham, NG31 6QF, UK
Belvoir Grantham is an award winning letting & property management agent owned by Carly & Lee French covering Grantham and the surrounding area from our town centre offices. The Belvoir network has over 170 offices across the UK. We have built our reputation over the last two decades by providing a high standard of service for our clients. Our business has grown steadily year on year by utilising our local knowledge, excellent customer relations and the benefit of having a national network, including offices in London. Our staff have a wealth of lettings experience, so whether you are a landlord looking to rent out your property or an investor looking for a buy to let property, you can be rest assured that you are dealing with property professionals who know the local market and can provide you with the best advice. If you have any questions regarding the process or the service you can expect from Belvoir, are looking to let or rent a property, or want to register on our mailing list, please do not hesitate to give us a call to speak to our Grantham office.