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Belvoir - Grantham

A selection of reviews/testimonials by highest rating
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2.00 /5
11.02.2019
Lack of central

Phoned on Thursday 07 February (on a very cold day) reporting that my property had no central heating. Having had no response to this, I phoned four further times during Thursday, Friday and Saturday, with no phone calls from Belvoir to myself concerning when this problem might be fixed. It was only on the Saturday, having spoken to Ali, that any positive response was given and a portable radiator was offered. I have just had a phone call advising that a plumber will be with me today (Monday) at lunch time. I find this quality of service from a reputable Letting Agency unacceptable. I shall wait in anticipation!

Reply from agent

Lucy, we regret to hear of your negative experience but we would appreciate the chance to turn your experience around. I have reached out to you this morning and we will do our best to resolve this further direct with you. Kind regards, Carly French Grantham Branch Manager

Contact details
Lettings Phone:

01476 542100

Lettings Email:

grantham@belvoir.co.uk

Opening hours

Unknown

Address

23 St Peters Hill, Grantham, NG31 6QF, UK

Belvoir Grantham is an award winning letting & property management agent owned by Carly & Lee French covering Grantham and the surrounding area from our town centre offices. The Belvoir network has over 170 offices across the UK. We have built our reputation over the last two decades by providing a high standard of service for our clients. Our business has grown steadily year on year by utilising our local knowledge, excellent customer relations and the benefit of having a national network, including offices in London. Our staff have a wealth of lettings experience, so whether you are a landlord looking to rent out your property or an investor looking for a buy to let property, you can be rest assured that you are dealing with property professionals who know the local market and can provide you with the best advice. If you have any questions regarding the process or the service you can expect from Belvoir, are looking to let or rent a property, or want to register on our mailing list, please do not hesitate to give us a call to speak to our Grantham office.

Our team

Grantham Office

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