Went into the branch not knowing what property i was after with my partner for a first time purchase for our family. Sarah sat there and went through properties with us that they had available even ones that have not even been advised yet. Went to view the property a couple days later when it was available to and was greated by Owen who seemed to have all key details and there was not a question on the property he was not able to answer there and then and even ones he was not certain of he found out and notified me! All staff in the office are professional and super helpful even their in branch mortage advisor David is super helpful explained the whole process which made the big daunting thought of getting a mortgage a breeze, everyone was always there to answer the phone or email whenever i had a silly question or would want an update and every time i entered the office i was always greated with a smile. Would highly recommend using this bunch of lovely people to buy your home through as they help every step of the way!