We chose Dawsons to sell my Mum's house as it scored highly for house sales in our area and to date, it has been a really positive, straightforward and well organised experience. Owen has been kind, sensitive and very responsive to our needs. He has never rushed any necessary decision-making and taken the time to learn about us and the house's history in order to provide a personalised service. The level of communication has been first class and the advice given both sensible and effective; often it's the small details that matter when building effective and friendly customer service and Owen continues to make an emotional situation a positive and happy experience.