Met Ron today from the Northfield branch. He was really helpful and pleasant.

A well-balanced working space nicely planned

Very polite and efficient service for EPC update. Mckenzie was very informative and completed the certificate the same day.

Neil was very pleasant. Phoned to say he was on his way

As first-time buyers, the whole process of purchasing a home felt quite daunting, but John Neville made it a genuinely positive experience from start to finish. His communication was excellent throughout — we were always kept informed and any questions we had were answered quickly and clearly. John was incredibly supportive during the process, especially when it came to helping with solicitor enquiries and making sure everything kept moving forward. Whenever things slowed down, he proactively chased updates and helped push things along towards exchange, which made a huge difference for us. What really stood out was how approachable and reassuring he was during the whole journey. Buying your first home can be stressful, but John took the time to guide us through each step and made us feel confident in the process. We’re very grateful for all his help and wouldn’t hesitate to recommend John and the team to anyone looking to buy or sell a home. Thank you again for helping us secure our first home!

Selling our house was smooth with white and guard after a bad experience with another agent it was very quick and easy. It took longer to exchange but the support was good throughout. John was great and helped chase solicitors and provided us with information so that we could exchange successfully in the timeframe we wished for.

A good service making the selling and purchase of my houses as painless as it can be

I met with Suzanne Ashman and Carl Shear several times while searching for my first home, and their support made a real difference throughout the process. As a first‑time buyer, I had plenty of questions, and both Suzanne and Carl consistently took the time to explain things clearly and patiently. They were not only friendly and approachable, but also highly knowledgeable about each listing we viewed. They regularly went above and beyond—whether that meant arranging viewings at short notice, offering honest guidance, or making sure I had all the information I needed to make a decision. Once my offer was accepted, John Neville took over managing the chain, and his contribution was just as valuable. He kept me updated at every stage, chased progress when needed, and made what could have been a stressful part of the journey feel far more manageable. His commitment to keeping everything moving smoothly was genuinely appreciated. Overall, my experience with White & Guard was extremely positive. For anyone buying their first home—especially those feeling unsure about the process—I would wholeheartedly recommend their team. Their expertise, communication, and personal approach made a complex experience feel clear and well‑supported from start to finish.

We had a fantastic experience working with Caroline as our estate agent. She was brilliant throughout the entire process and maintained excellent communication with both us and the buyer. She kept us updated at every stage, which really helped reduce the stress and uncertainty that often comes with selling a property. What truly stood out was how proactive she was. Caroline regularly made sure we received updates from the entire chain, even when it wasn’t strictly necessary for her to do so. As we were at the end of the chain, having that information was incredibly helpful and reassuring. Because of Caroline’s efforts, we were able to keep everyone in the chain informed about progress, which made the whole process run much more smoothly. She was also very flexible and always willing to help whenever needed. Her dedication and support made what could have been a stressful experience feel much easier. We’re very grateful for all her hard work and would highly recommend her to anyone looking for a reliable and proactive estate agent.